Privacy & Data Protection Notice

Our Commitment to Your Privacy

At Quartz Nurses, we respect your privacy and are committed to protecting your personal information.

This Privacy & Data Protection Notice explains how we collect, use, store and protect personal information provided through our website, recruitment process and enquiries about our nursing services.

Quartz Nurses is responsible for handling personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Depending on how you interact with us, we may collect:

• Your name, telephone number and email address.
• Information included in enquiries or messages sent to us.
• Employment history, qualifications, NMC registration details, CVs and references submitted by nursing applicants.
• Information obtained through recruitment and professional verification checks.
• Relevant information provided when enquiring about nursing care, including health information where necessary.
• Technical information generated when visiting our website, depending on the technologies used.

We may also obtain relevant recruitment information from referees, professional registers and authorised checking organisations.

How We Use Your Information

We may use personal information to:

• Respond to enquiries.
• Communicate with prospective clients and their representatives.
• Assess nursing applications.
• Carry out recruitment and professional verification checks.
• Maintain appropriate recruitment and business records.
• Arrange and deliver nursing services where applicable.
• Meet our legal, regulatory and professional responsibilities.
• Maintain the security and effective operation of our services.

Depending on the purpose, our lawful basis may include taking steps before entering into a contract, performing a contract, complying with a legal obligation, pursuing our legitimate interests in operating and administering a safe and professional nursing service, or consent where appropriate. Where we process special-category information, including health information, or criminal-offence information for recruitment, safeguarding or service-delivery purposes, we do so only where the additional requirements of UK data protection law are met.

Confidentiality and Data Security

We take appropriate measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is limited to authorised personnel who require it for legitimate business, recruitment, regulatory or clinical purposes.

We do not sell personal information.

Sharing Your Information

Where necessary, personal information may be shared with:

• Authorised Quartz Nurses personnel.
• Referees and professional verification organisations.
• Relevant healthcare professionals.
• Approved technology or service providers.
• Regulatory or safeguarding authorities.
• Other public authorities where required or permitted by law.

We only share personal information where there is an appropriate lawful basis and applicable confidentiality and data-protection requirements are met.

How Long We Keep Information

We keep personal information only for as long as reasonably required for the purpose for which it was collected and in accordance with applicable legal, professional and regulatory requirements. Different retention periods may apply to:

• Recruitment records.
• Employment information.
• General enquiries.
• Business records.
• Clinical information.

We securely delete or dispose of information when it is no longer required.

Your Privacy Rights

Under UK data protection law, you may have the right to:

• Access personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information in certain circumstances.
• Request restriction of processing in certain circumstances.
• Object to processing based on legitimate interests.
• Request data portability where applicable.
• Withdraw consent where we rely on consent.

These rights may be subject to legal limitations or exemptions. To exercise your rights, please contact us at admin@quartz-nurses.co.uk.

Automated Decision-Making

Quartz Nurses does not currently use solely automated decision-making or profiling to make decisions about individuals.

Cookies and Website Technology

Our website may use cookies or similar technologies for essential functionality and, where enabled, analytics or other purposes.

Essential cookies may be used where necessary for the website to operate correctly.

Where legally required, we will provide appropriate information and obtain consent before using optional cookies or similar technologies.

International Data Transfers

Some approved technology or service providers may process personal information outside the United Kingdom.

Where this occurs, we will ensure that appropriate safeguards are in place in accordance with UK data protection requirements.

Policy Updates

We may update this Privacy & Data Protection Notice where our services, website functionality, legal requirements or data-protection arrangements change.

The latest version will be published on our website.

Contact and Complaints

If you have any questions about this Privacy & Data Protection Notice, wish to exercise your privacy rights or have concerns about how your personal information has been handled, please contact:

If you remain unhappy with how your personal information has been handled, you may also raise a complaint with the Information Commissioner's Office (ICO).

Company Information

Quartz Nurses is a trading name of Quartz Clinical Staffing Ltd, a company registered in England and Wales.